Privacy Policy for MedLegalProfessor.AI

1. Information We Collect

We collect the following categories of information:

• Personal Information: Name, email, phone number, organization, job title, and billing details.

• Usage Data: Pages viewed, session duration, IP address, browser type, device ID.

• SMS Consent: If you opt-in to receive SMS updates, we store your mobile number and communication preferences.

• Sensitive Information: When relevant to TMP's legal-medical services, limited health-related or legal case details may be collected through secure forms with explicit user consent.

• AI Platform Usage: Interaction history within our tools (chatbots, voice agents, portal activity) for personalization and compliance tracking.

2. How We Use Your Information

We use your information to:

• Deliver and improve our SaaS platform and consulting services

• Respond to inquiries, appointments, and resource requests

• Send transactional emails and optional SMS notifications

• Provide access to educational tools and secure portals

• Ensure regulatory compliance (HIPAA, ADA, WC Codes)

• Monitor platform usage for security, improvement, and abuse prevention

3. SMS/MMS (A2P Compliance)

By submitting your phone number through a form, you consent to receive messages from us. We comply with A2P 10DLC requirements, including:

• Opt-in Required: You must explicitly check a box to agree to receive messages.

• Message Frequency: May vary by user activity.

• Message & Data Rates: Standard carrier fees may apply.

• Opt-out Option: Text “STOP” to unsubscribe at any time.

• Help Option: Text “HELP” for assistance.

We never sell or share your phone number.

4. Data Sharing & Third Parties

We may share your information with:

• Service Providers: Hosting, payment processing, communication tools, analytics

• Legal or Regulatory Authorities: If required by law or subpoena

• Affiliate Organizations: Only with your prior consentWe donotsell personal data to third parties.

5. Cookies & Tracking

We use cookies and tracking technologies to:

• Analyze site traffic and user behavior

• Enable login and session management

• Improve performance and personalization

You can manage cookie preferences through your browser settings.

6. Data Security

We implement strong safeguards to protect your information:

• End-to-end encryption on all data transfers

• Role-based access to sensitive information

• AI explainability and fairness protocols

• Consent logs and audit trailsHIPAA-aligned infrastructure for handling medical or legal information

7. Data Retention

We retain your data:

• As long as your account is active

• For up to 7 years after final interaction for legal, compliance, and audit purposes

• You may request data deletion by contacting us (see Section 10)

8. Children’s Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new “Effective Date.” Continued use of the Platform constitutes acceptance.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your data:

Email: [email protected]

Phone: +1-888-976-1235

Website: https://www.MedLegalProfessor.ai